If you are looking for HVAC contractors to put your trust in, understand that it is not as simple as just picking the No. 1 or 2 search result on Google. Simply plugging “HVAC contractors Gainesville GA” into your search engine may not tell you all you need to know for your heating and air needs — whether residential, commercial or industrial. In fact, satisfaction requires more than just cursory research. Yes, when you look for an HVAC company, you want to make sure that you hire a contractor that anyone would highly recommend. But real customer satisfaction goes beyond a simple online review.
True customer satisfaction lies in knowing that you are never left in need of anything — whether that be expertise in installing a new heating and cooling system, repairing your current model, or making sure that you are covered throughout the year via regular service calls, ensuring that your air conditioning will be ready for the rigors of summer and that first real test of spring. Conversely, you want to know that your heater will be ready for that first blast of cold air in the fall.
With that in mind, you should look closely at each perspective heating and air conditioning company in Gainesville GA and ask yourself — and, more importantly, them — a number of questions:
How well trained are your technicians?
HVAC services that are serious about the business will ensure that their technicians are NATE certified (North American Technical Excellence). They will also be constantly trained on new technology. Over the last decade, the air conditioning and heating service has accelerated through technology like perhaps no time in its long history. And companies that are not up on the latest developments are doing their customers a disservice by not understanding how to provide the best air quality for residential/commercial/industrial clients at the most cost effective and energy efficient levels possible.
What is your history in the Gainesville area?
While certainly there is nothing wrong with hiring a new service company, and many brand new companies offer quality systems and great customer service. However, if you can find a company that has an impressive history across the service area that can only help prove its worth. For instance, Conditioned Air Systems has been providing cutting edge, professional HVAC contractor service in the Gainesville, GA area since we opened our doors in 1983. Our commitment to quality installations and maintenance, combined with a family atmosphere and honest customer service commitment has sustained us through almost 38 years. And our residential, commercial and industrial project experience is extensive.
Are you a factory authorized dealer?
Brands such as Trane, Carrier, Daikin and York, are among the industry leaders in air conditioning and heating industry. And these companies are very choosy about what companies they select to be factory-authorized dealers. In order to sell a system from one of these leaders, a technician must pass factory-led training sessions. These sessions ensure that the pros installing the system in question have an intimate knowledge of their job. For while heating/cooling systems share many similarities, there are also some unique differences between each. And factory-authorized dealers will be expert at the settings of each system, and thus able to help you best determine which works best for your home or business. Conditioned Air Systems is an authorized dealer of each of these systems. And we can also repair or service any other heating/air unit in the industry.
Is the company willing to work around your schedule?
There is no doubt that, in today’s busy world, it is not always convenient to meet an HVAC service professional during regular hours. And, sometimes, even quality comfort systems encounter problems — and those quite often come at the worst possible moment, like a weekend or holiday. That is why the best and most reliable air conditioning companies offer 24-hour service lines. Conditioned Air is one of those. Call us at 770-534-5121 and we will be there, night or day, weekday, weekend or holiday to return cure your problem and get your systems to full working — whether you live in the Gainesville area or throughout north Georgia. And our main office is located right here in Gainesville, meaning that a local mechanical repairs expert will be there serving you as soon as possible.
Do they offer a full warranty?
Most professionals in Gainesville will offer a warranty of some sort. But how inclusive is that warranty, and for what length of time. Conditioned Air Systems stands behind all of its work — whether it be install, repair, service — with a full, minimum one-year warranty. We are here to serve the customer, and this is just another example of that.
Ask these questions of each perspective and see how they respond. Conditioned Air Systems would love to answer these questions for you today. Simply contact us when you are ready, and let us put our experience and expertise to work for you: 770-536-7509