Let’s face it, air conditioning systems are not simple machines that just anyone can maintain and/or fix.
Yes, there are certain things you can do to keep up with simple maintenance and small fixes that will allow you some do-it-yourself satisfaction and expedite the process.
However, if you want your HVAC system to run at peak condition for as long as possible, the safest thing to do is to commit to a professional, routine air conditioning service. This will not only ensure that your system is getting proper updates and materials (filters, coolant, etc.) it will also head off any emerging issues, thus preventing breakdowns before they occur. And, should the worst come to pass, and your system fails, a professional contractor worth its salt will come out and fix the issue as fast as possible, preventing you the headaches of calling around for inspection and quotes.
But I can hear you asking, “how should I go about choosing the best air conditioning service near me?”
Type those words into a search engine, and you’ll be presented with thousands of choices, all of them trumpeting why they are the best choice.
But how do you know which works best for you?
There are several factors to weigh when making that decision. Here’s a checklist of questions to ask that will help you find the right air conditioning service for you.
- Do they offer 24-hour, 7 days-a-week service?
We already talked about what happens when the worst happens. And you should always prepare as though the worst could happen. If your air conditioning unit does break down, you want to know that that your service company will respond, no matter what day of the week or time of day you experience problems.
- How much do they emphasize customer service?
It’s a fair question to ask, and there are several ways to determine how important it is to them. For example, do they drug test their employees? A commitment to this policy shows how serious a company is about their reputation. The same goes for safety training.
- Are their technicians NATE certified and fully insured?
You want your air conditioning repair company to stand behind its work, and by employing nationally accredited and insured technicians, it shows a commitment to quality and service.
- How much experience do the company’s technicians have?
If you have an older unit that needs repair, it won’t do to have your technician familiar only with newer technology. And companies that have been around for several years have demonstrated both staying power in the market and the ability to grow with HVAC industry, which is constantly evolving at a very fast pace.
- Do they continue to train and teach their technicians on new technology?
Even if you have an older system, it’s always a good idea for a company’s technicians to know new technology and methodologies. The more they know, the more options they will have when working.
- What type of air conditioning units and parts do they themselves sell and supply?
Certainly, there are some universal technologies in HVAC repair and servicing. But it’s always a good idea to check and see if the company you intend to hire sells or is familiar with the type of air conditioner you have in your home already.
- Will they give me a quote in person and in writing?
No HVAC company worth its salt will offer to give you a quote over the phone. They need to come out and see the issue firsthand and get to know your home. Every system’s parameters and needs are unique because of the home that they are cooling, so while they may be able to come up with the likely issue via phone call, they will not want to make an estimate of the work without knowing the specifics of what the unit must accomplish. Also, you need a repair/service contract in writing so that you have permanent documentation.
If you can answer all these questions to your satisfaction, you will have gone a long way toward answering that important question: “what is right air conditioning service near me?”